LookingGlass Works designs the governance, folder architecture, workflows, and training that turn scattered Claude use into repeatable team output.
Independent Claude adoption consulting. Not affiliated with Anthropic.
Your team has Claude. That's not the same as having a system.
Most rollouts stall at the same seven gaps.
Access gap.
The company bought seats. Seats don't create adoption.
Governance gap.
No rules, data boundaries, review gates, or safe-use policy. Leadership doesn't know what to allow.
Structure gap.
Claude work lives in individual chats. Nothing is shared, reusable, or findable across the team.
Security confidence gap.
IT and security need a practical operating model before broad rollout. No one has built one yet.
Workflow gap.
The team can imagine use cases. They cannot turn them into repeatable business processes.
Training gap.
Employees need role-specific practice. Generic prompt training doesn't produce durable work habits.
Adoption gap.
Early enthusiasm fades. Without examples, ownership, and reinforcement, the rollout quietly stops.
Every stage ends with a deliverable your team can run, extend, and keep — without us.
Claude Readiness and Governance Assessment. We map your gaps, define your operating model, and scope the right path forward.
You own: A governance framework and a scoped rollout plan your leadership can present to IT and security.
Claude Workspace Architecture. We design the folder system, project structure, shared instructions, and access model for your team.
You own: A folder architecture your team can navigate, extend, and hand off without outside help.
Workflow Build Sprint. We design and build the specific repeatable workflows your highest-priority departments need most.
You own: Working workflows your team replicates across new use cases independently.
Team Training and Adoption. Role-specific training built around real work, not generic prompts. Reinforcement built in from day one.
You own: A team that produces structured, repeatable output from Claude — without calling us.
Governance and Workflow Office Hours. Structured ongoing support while your team internalizes the operating model.
You own: The skills to govern, update, and expand your Claude work system without an outside dependency.
We build toward your independence.
Every engagement has a defined end state: your team owns the system and runs it without outside help. If you come back, it's because you want to build something new — not because we made you need us.
This is not a managed service.
Jordan Shaw began his IT career in the late 1990s. In 2005, he co-founded a consulting practice that grew into a $25M Healthcare IT managed services company — built by doing the work, not advising from a distance.
What he saw repeated across hundreds of client relationships was a consistent structural gap: capable teams with no system for making their work reproducible, governable, or transferable.
LookingGlass Works applies that operating discipline to Claude Team and Enterprise adoption — designing the governance, architecture, and workflows that turn scattered use into a repeatable work system.
Generic AI training or prompt engineering theater
Tool resale or vendor implementation
A workshop that creates excitement but no durable workflow
A managed service that keeps you dependent on us
Compliance guarantees or HIPAA certification claims
An Anthropic partner, reseller, or certified consultant
The Claude Team Readiness Scorecard maps where your rollout stands across all seven gaps — before you build anything. Takes five minutes. No sales call required.
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We review every application and respond within 2 business days. If there's a fit, we'll send a short prep packet and a calendar link.
We are selective. This is not a sales call.
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